Terms of Service

Last updated: July 13, 2026

These terms govern your use of the website fink-translate.com and the Fink app (together, the "Service"), operated by Fink Translate, Inh. Leonard Püttmann, Weidenstraße 6, 58579 Schalksmühle, Germany ("Fink", "we", "us"). You can reach us at hello@fink-translate.com.

By creating an account or using the Service, you accept these terms. You must be at least 18 years old to create an account. A German version of these terms is available at /de/terms-of-service.html; in case of discrepancies, the German version prevails.

1. The Service

Fink is a tool for creating, improving, and refining machine translations. Translations are generated with the help of artificial intelligence (see section 7). Some features require an account, and some require a paid subscription.

2. Your account

You agree to provide accurate registration information and to keep it up to date. Keep your password confidential: you are responsible for activity that happens through your account. If you believe someone else has gained access to your account, tell us promptly.

3. Subscriptions, billing, and cancellation

Paid plans are billed monthly and renew automatically at the end of each billing period until cancelled. Prices are shown in euros.

Payments are processed by Polar Software Inc. acting as merchant of record. This means Polar is the seller of the subscription for payment purposes: Polar handles checkout, payment methods, invoices, VAT, and refunds under its own buyer terms. We never receive your card details.

You can cancel your subscription at any time through the customer portal (also linked in the app). Cancellation takes effect at the end of the current billing period; until then you keep access to the paid features. We may change subscription prices; price changes are announced in advance and apply from the next billing period, so you can cancel first if you disagree.

4. Right of withdrawal for consumers

If you are a consumer in the European Union, you have the following statutory right of withdrawal.

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise this right, you must inform us (Fink Translate, Inh. Leonard Püttmann, Weidenstraße 6, 58579 Schalksmühle, Germany, hello@fink-translate.com) of your decision by an unambiguous statement, for example an email. You may use the model form below, but you do not have to. Sending your notice before the period expires is sufficient to meet the deadline.

Effects of withdrawal. If you withdraw, all payments we have received from you will be refunded without undue delay and at the latest within 14 days of the day we receive your notice, using the same means of payment you used, at no cost to you. Refunds are processed through Polar as merchant of record. If you asked us to start providing the Service during the withdrawal period, you owe a proportionate amount for the services already provided up to the time of your withdrawal.

Model withdrawal form. (Complete and return this form only if you wish to withdraw from the contract.)

To: Fink Translate, Inh. Leonard Püttmann, Weidenstraße 6, 58579 Schalksmühle, Germany, hello@fink-translate.com
I hereby withdraw from the contract concluded by me for the provision of the following service: ...
Ordered on: ...
Name and address of the consumer: ...
Date and signature (only if submitted on paper)

5. Acceptable use

You may use the Service only within applicable law and these terms. In particular, you agree not to:

submit content that is unlawful or that infringes the rights of others;
interfere with or disrupt the Service, circumvent its security or usage limits, or place excessive load on it;
access the Service by automated means (bots, scrapers) except through interfaces we provide for that purpose;
reverse engineer, copy, or resell the Service or make it available to third parties as your own offering;
use the Service to develop a directly competing product;
share your account or use another person's account without permission.

We may suspend or restrict accounts that violate these rules (see section 11).

6. Your content

The texts you submit remain yours. We claim no ownership of your source texts or of the translations you create with Fink. You grant us the non-exclusive right to process, store, and transmit your texts solely as needed to provide the Service, including transmission to our AI provider (see section 7 and our privacy policy).

You are responsible for the content you submit and must hold the rights needed to have it processed. If a third party raises claims against us because content you submitted was unlawful or infringed their rights, and you are responsible for that violation, you will compensate us for the resulting damage within the statutory rules.

If you send us suggestions or feedback about the Service, we may use them without restriction or compensation.

7. AI-generated output

Translations and refinements are generated by machine-learning models operated by a third-party AI provider (Mistral AI). Machine output can be incomplete, unidiomatic, or wrong. You must review translations before relying on them, especially where accuracy matters (legal, medical, financial, or safety-related content). We do not warrant the linguistic or factual accuracy of AI-generated output; the quality of the Service owed is assistance in producing and improving translations, not a guarantee of correct results.

8. Our intellectual property

The Service itself, including its software, design, texts, graphics, and the Fink name and logo, belongs to us or our licensors. You receive a non-exclusive, non-transferable right to use the Service for its intended purpose while these terms are in effect. All rights not expressly granted remain reserved. This does not affect your rights to your own content under section 6.

9. Third-party services

The Service relies on third-party providers, in particular Mistral AI for translation processing and Polar for payments, and may link to external websites. Third-party services are governed by their own terms and privacy policies, and we are not responsible for their content.

10. Availability and changes to the Service

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted availability. Maintenance, updates, or failures of third-party providers can lead to temporary interruptions. We may develop the Service further, change features, or discontinue features, provided this is reasonable for you taking into account our and your interests. If a change materially reduces what a paid plan offers, you can cancel as described in section 3.

11. Termination

You can stop using the Service and delete your account at any time; any running subscription ends as described in section 3. We may terminate or suspend your access with reasonable notice, or immediately for good cause, in particular in the case of serious or repeated violations of these terms. Statutory termination rights remain unaffected.

12. Warranty and liability

Your statutory warranty rights for digital services apply. Section 7 describes the nature of AI-generated output and what quality of the Service is owed.

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body, or health, and where liability is mandatory by law (for example under product liability law or an assumed guarantee). In cases of slight negligence, we are liable only for the breach of essential contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely, and only up to the damage that is typical and foreseeable for contracts of this kind. Any further liability is excluded. This limitation also applies in favour of our agents and vicarious agents.

Remember to keep copies of important texts: within the limits above, we are not liable for data loss that could have been avoided by reasonable backups on your side.

13. Governing law and disputes

These terms are governed by German law. If you are a consumer with habitual residence in the European Union, you additionally enjoy the protection of the mandatory provisions of the law of your country of residence, and statutory jurisdiction rules for consumers remain unaffected.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

14. Changes to these terms

We may amend these terms with effect for the future, for example when we introduce new features or legal requirements change. We will announce changes at least four weeks before they take effect, by email or in the app. If you do not agree with a change, you can cancel before it takes effect; changes do not apply retroactively to the current billing period.

15. Final provisions

If a provision of these terms is or becomes invalid, the remaining provisions remain in effect. For questions about these terms, contact hello@fink-translate.com.